Diagnostics Dorking

Diagnostics Dorking Service Centre

We look after you vehicle diagnostic & repair needs Dorking, Surrey.

Diagnostics Dorking:

We have invested greatly in Vehicle Computer Diagnostic equipment which means we can interrogate faults with your vehicle via its electronic control unit fault memory.

About Diagnostics at Dorking Service Centre 

(Computer Aided Diagnostics)

Your vehicle has 100’s of sensors and they are all over the place. From the engine, to the road wheels. From temperature sensors, to traction control. These sensors are relaying information back to the ECU (Electronic Control Unit) 100’s of times a second. If one of these sensors is losing its accuracy, relaying anomalous readings, a reading the ECU isn’t used to, is outside of the set parameters, or is out of the ordinary, the ECU puts a light on your dashboard. This light may not mean that there is a running fault with your vehicle.You may not notice any difference with the drivability. But the light coming on does mean there is something wrong somewhere.

This is where a Diagnostic Check comes in: Our Vehicle Diagnostic Computers plug in to your vehicles ECU, through the On-Board Diagnostic (OBD) plug and detect the source of the fault. We can carry out your Diagnostic check Dorking.

Computer Diagnostics – The Bad News

Diagnostics Dorking

Unfortunately this does not mean that our computers simply point to the faulty component, we replace the component in question and problem solved. Wouldn’t that be nice! Once we have a reading from the computer diagnostics, it requires our experienced technicians to interpret the fault code and then advise as to the best course of action. On occasion, it can be a non-specific fault code retrieved from the computer diagnostics. Therefore the fault code only points to a system as opposed to a component. At this point we try our best to eliminate potentially faulty components. Starting with a combination of what is most likely, based on previous experience and known fixes, and also cheaper components. We don’t want to spend your money on expensive components that may not be necessary.

More on Vehicle Diagnostics Dorking:

Your vehicle communicates through its CAN (Central Area Network) system. It acts similarly to a human’s nervous system.

View the short video to the right where this is explained.

Mr J 2020

'This is a great little garage. Excellent customer service.'

Mrs B 2020

‘Just wanted to say a very big thank you. I love my new car. The service I received was amazing, looking after my car for 3 weeks when I was ill was so very much appreciated. Thank you so much.’

Mrs H 2020

"Great service, kept me informed throughout the MOT and advice given on timescales of items for the future. Car back to me within the timescales I asked for. Would really recommend 😊"

Mrs T-B 2020

"Amazing service yet again from Dorking Service Centre Ltd this morning, came to jump my car, took it to the garage and fixed the fault while I waited, and great value, I wouldn’t have got it cheaper going to Halfords! Such friendly service too and really helped me...

Mr B 2020

"We now have all the family cars (4) looked after by them - never anything but professional, reasonable and friendly - Great company and superb staff in every department. One of the cars was purchased there. excellent too."

Mr C 2020

"Couldn't agree more. Honest garage - don't get many of those."

Mr L 2020

"We take both cars there always brilliant"

Mr S – 2020

'Love the clip, you are now a TV celeb!! I meant what I said, what a wonderful business you have,it has been a pleasure buying Selina’s Mini from you. We’ll see you in a year for its’ service Please say thank you once again to Emma and James'

Mr & Mrs M – 2020

'Just contacting you to say a big THANK YOU to you all at Dorking Service centre. We have always had excellent service from you all and this week particularly, under the present circumstances,  your service was impeccable. So please thank everybody involved.'

Mrs F – 2020

'Thank you very much for the flowers left in the Polo on Saturday. They were a lovely surprise and a very nice gesture indeed.'