Digital Service Record

(Digital Service Book / Digital Service Schedule)

Digital Service Records, also known as Digital Service Schedules or Digital Service Books, are increasingly being introduced by manufacturers to ensure the integrity of your vehicles service history. The service information is stored centrally, direct with the manufacturer, so there is no need for physical paperwork.

Many brands have introduced Digital Service Records, such as Audi, VW, Mercedes, Jaguar and many more and for some brands they have been around for quite some time (circa 2010).

For many vehicles, gone are the days of filling in manual records and now ‘Stamping the Book’ is digital. Instead you have a Digital Service Record and an optional summary print out of the service carried out.

At Dorking Service Centre we have access to  Digital Service Records for many brands including Audi, BMW & Mini, Land Rover, Mercedes-Benz, VW and many more and are able to view and/or update these when a service is carried out by us.

Mr & Mrs M – 2020

'Just contacting you to say a big THANK YOU to you all at Dorking Service centre. We have always had excellent service from you all and this week particularly, under the present circumstances,  your service was impeccable. So please thank everybody involved.'

Mrs F – 2020

'Thank you very much for the flowers left in the Polo on Saturday. They were a lovely surprise and a very nice gesture indeed.'

Amy – 2019

‘Thank you so much for all your hard work making me such a happy customer! I love ‘my car’ and you’ve gone above and beyond to make purchasing her a lovely experience’

Mrs T – 2019

‘With thanks for all your help’

George – 2019

‘Thank you all for your work on our cars this year’

Mr & Mrs K – 2019

‘Grateful thanks to you for helping us Saturday Morning’

Mr & Mrs T – 2019

‘Thanks for all the help and advice and great service’

Mr & Mrs H – 2019

‘Thanks for taking care of our ‘our car’’

Mr & Mrs H 2019

‘Thank you for looking after us’

Mr L – 2019

Quality service and customer care before and after purchase. The vehicle I bought was in great condition and looked after very well. Only great cars from this place