Digital Service Record

(Digital Service Book / Digital Service Schedule)

Digital Service Records, also known as Digital Service Schedules or Digital Service Books, are increasingly being introduced by manufacturers to ensure the integrity of your vehicles service history. The service information is stored centrally, direct with the manufacturer, so there is no need for physical paperwork.

Many brands have introduced Digital Service Records, such as Audi, VW, Mercedes, Jaguar and many more and for some brands they have been around for quite some time (circa 2010).

For many vehicles, gone are the days of filling in manual records and now ‘Stamping the Book’ is digital. Instead you have a Digital Service Record and an optional summary print out of the service carried out.

At Dorking Service Centre we have access to  Digital Service Records for many brands including Audi, BMW & Mini, Land Rover, Mercedes-Benz, VW and many more and are able to view and/or update these when a service is carried out by us.

Digital Service History Access:

At Dorking Service Centre, we have access to all known digital service histories.

By this we mean, we have been in contact with all relevant brands and have access ALL digital service records. All brands not mentioned below, to the best of our knowledge, still have a physical service book in the traditional way.

SKODA

Mr N – 2022

"Dorking service centre is simply perfect. I will never go to another service centre again. Everytime I have gone in there they have been honest and genuine they never push you...

Mrs S – 2022

'Just to say a big thank you for looking after my car over the past years.'

Mr H – 2022

"We've been regular customers of DSC for over 8 years. They've looked after a variety of cars for us and are always an absolute pleasure to deal with. Whenever we've had to visit...

Mr M – 2022

"Best customer service in service department. Clearly explains the issues. My car got fixed for a fairly price."

Mrs M- 2022

"Excellent service: identified problem with brakes, sorted the problem speedily. Professional, friendly and reassuring staff. And I didn't recognise my car when I went to to...

Martin – 2022

"Happy Easter to all of you at the best independent garage in the country, Indeed the best garage in the country!!"

Mr F – 2022

'Experience, MOT due , plus what I thought necessary oil change, front and back of house very courtesy and polite with enquiry. Honesty/Integrity, After inspection oil change not...

Mrs S – 2022

"I would just like to thank your staff in Dorking for such an amazing service on my car and also customer service ,I have been using your garage for many many years and am always...

Mr & Mrs B – 2021

"Thank you for your unfailing courtesy and good service & look forward to years of happy motoring in my lovely polo with your help."

Mrs F – 2021

"Thank you for looking after my polo."