Reviews

'Simply perfect!'

★★★★★

'Best garage in the country!!'

★★★★★

'Absolute pleasure to deal with!'

★★★★★

'Great customer journey, highly recommend!'

★★★★★

'Unfailing courtesy & good service'

★★★★★

'Highly Recommended'

★★★★★

'Honest Garage'

★★★★★

'Quality service and customer care'

★★★★★

'Amazing Service'

★★★★★

'Honest & efficient service.'

★★★★★

'Always constantly good service'

★★★★★

'Always Brilliant'

★★★★★

At Dorking Service Centre we are very proud of our customer feedback, testimonials and industry leading customer retention. Here’s a sample of what our customers say!

Mr N – 2022

“Dorking service centre is simply perfect. I will never go to another service centre again. Everytime I have gone in there they have been honest and genuine they never push you to fix something unless they believe its necessary. These are real genuine people who run a real honest business. These guys are a rare find. I have recommended to all my family and friends and will always use them.”

Mrs S – 2022

‘Just to say a big thank you for looking after my car over the past years.’

Mr H – 2022

“We’ve been regular customers of DSC for over 8 years. They’ve looked after a variety of cars for us and are always an absolute pleasure to deal with. Whenever we’ve had to visit a main dealer or alternative garage we always return to DSC. Professional, efficient, reasonably priced and good people.”

Mr M – 2022

“Best customer service in service department. Clearly explains the issues. My car got fixed for a fairly price.”

Mrs M- 2022

“Excellent service: identified problem with brakes, sorted the problem speedily. Professional, friendly and reassuring staff. And I didn’t recognise my car when I went to to collect it as they had given it a thorough clean! Many thanks. I would strongly recommend this company.”

Martin – 2022

“Happy Easter to all of you at the best independent garage in the country,

Indeed the best garage in the country!!”😊😊
Mr F – 2022

‘Experience, MOT due , plus what I thought necessary oil change, front and back of house very courtesy and polite with enquiry. Honesty/Integrity, After inspection oil change not required, only brake fluid renewal. Car sailed through MOT a very happy customer in these trying times. In short a great customer journey, highly recommend this garage.’

Mrs S – 2022

“I would just like to thank your staff in Dorking for such an amazing service on my car and also customer service ,I have been using your garage for many many years and am always so grateful for the service you give and the care .
As an elderly person I rely completely on your service and have never felt you have ripped me off I know that I can trust you , I always recommend you to my friends and know that one of my friends has brought her car from you and knows that you continue to give good services .
So many many thanks in this mad mad world for nice people.”

Mr & Mrs B – 2021

“Thank you for your unfailing courtesy and good service & look forward to years of happy motoring in my lovely polo with your help.”

Mrs G – 2021

“Thank you so much for the beautiful flowers that arrived the other day.  They are very pretty and were in a lovely pot.  They brightened up my day no end. My Dad always sung your praises to friends and neighbours for the efficient and personal service you offered and how sometimes you, and your team, helped him out at short notice, always with a cheery smile!”

Mrs C – 2021

“On behalf of my sister, I’d like to thank you for all the excellent service you have given her on her Peugeot over the years.”

Mr & Mrs M 2021

“We would like to thank you all for the fantastic service we have had from you over the many years that you have looked after our car.”

“We would always recommend the garage as the service that you have given us has been second to none.”

 

Andrea – 2021

“Thank you so much for the beautiful flowers that arrived the other day. They are very pretty and were in a lovely pot. They brightened up my day no end. My Dad always sung your praises to friends and neighbours for the efficient and personal service you offered and how sometimes you, and your team, helped him out at short notice, always with a cheery smile!”

2021
“Dorking Service Centre is great. It’s not the cheapest but you really do get what you pay for. They are reliable, efficient and have great customer service. Sorted an issue with a recently purchased car at the beginning of the first lockdown, safely and quickly. Highly recommended 👍
Mr G 2021

“I would like to thank you for many years (14+) of outstanding service and advice.”

Mr Y – 2021

‘As they go, probably the best MOT experience. Friendly and personal from the moment I called.

Genuinely nice people and a spotless garage.’

Mr & Mrs B – 2020

‘With our grateful thanks for all that you have done for us this year’

Mr & Mrs H – 2020

‘Thanks to everyone at Dorking Service Centre for keeping our cars on the road’

Guy – 2020

‘Just a note of thanks for the VW Polo you provided. It has been nothing but a pleasure to drive and every bit as reliable as you anticipated, with zero issues Sid.

I hope you and and your team have had a good break and look forward to seeing you later in the year for servicing.’
Mrs SB – 2020

I would like to thank you for the many years of help you have provided.

Mr S – 2020

‘The team at DSC have looked after me and my family’s cars really well recently. They genuinely do…’

Mr J – 2020

‘This is a great little garage. Excellent customer service.’

Mrs B – 2020

‘Just wanted to say a very big thank you. I love my new car. The service I received was amazing, looking after my car for 3 weeks when I was ill was so very much appreciated. Thank you so much.’

Mrs H – 2020

“Great service, kept me informed throughout the MOT and advice given on timescales of items for the future. Car back to me within the timescales I asked for. Would really recommend 😊”

Mrs T-B – 2020

“Amazing service yet again from Dorking Service Centre Ltd this morning, came to jump my car, took it to the garage and fixed the fault while I waited, and great value, I wouldn’t have got it cheaper going to Halfords!
Such friendly service too and really helped me out on a stressful morning!
Highly recommend”

Mr B – 2020

“We now have all the family cars (4) looked after by them – never anything but professional, reasonable and friendly – Great company and superb staff in every department. One of the cars was purchased there. excellent too.”

Mr C – 2020

“Couldn’t agree more. Honest garage – don’t get many of those.”

Mr S – 2020

‘Love the clip, you are now a TV celeb!!

I meant what I said, what a wonderful business you have,it has been a pleasure buying Selina’s Mini from you. We’ll see you in a year for its’ service

Please say thank you once again to Emma and James’

Mr & Mrs M – 2020
‘Just contacting you to say a big THANK YOU to you all at Dorking Service centre. We have always had excellent service from you all and this week particularly, under the present circumstances,  your service was impeccable.
So please thank everybody involved.’
Mrs F – 2020

‘Thank you very much for the flowers left in the Polo on Saturday. They were a lovely surprise and a very nice gesture indeed.’

Amy – 2019

‘Thank you so much for all your hard work making me such a happy customer! I love ‘my car’ and you’ve gone above and beyond to make purchasing her a lovely experience’

Mr L – 2019

Quality service and customer care before and after purchase. The vehicle I bought was in great condition and looked after very well. Only great cars from this place

Mr H – 2019

Always constantly good service from the guys here. I now get the company vehicles serviced here as well. Recommended.

Mr F – 2019

‘I just wanted to thank you again for putting me onto Sid. He’s a true professional and a thoroughly nice chap… I’ve never had service from a garage like it. I suspect this incident would have been a drawn out and much more costly ordeal without Sid’s intervention. Thank you.’

Mr Y – 2019

‘Excellent service. Work carried out on time as promised. Highly recommend.’

Mr A – 2019

‘Thanks guys, Test drive down the A24, feels like new ! All the best and thanks to the tech’s that diagnosed and did the work.’

Mr W – 2019

‘This is to say thank you for looking after me so utterly brilliantly this morning.  I can’t tell you what a pleasure it was to have someone take the time, care and have the patience to talk me through all the controls.

I am really delighted with the car.  It is really my kind of car, and the patience, kindness and respect you all show me at all times, but particularly in finding what will really suit my needs, is simply outstanding.

Thank you again, truly grateful.’ – Car Sales Customer

Mr F – 2019

‘Extremely helpful staff. John went above and beyond to arrange a repair on my vehicle at very short notice.’

Mr R – 2019

‘Great Service, got my car all sorted, MOT’D and back on the road within hours!’

Scott – 2019

‘Helpful, knowledgeable, honest and extremely friendly staff. Would recommend to anyone.’

Mr C – 2019

‘Fantastic service!

Went in for my mot the other day they didn’t hang around, got right into it. Had a lovely coffee whilst I waited. Service with a smile! Would highly recommend!’

Mr M – 2019

‘Consistently provided a fantastic service over the last 12 years.

My family and I have bought several vehicles from DSC now – the team’s focus on what we’re looking for to meet our needs is really appreciated! Sound advice and a willingness to help make things easy around my busy work schedule whenever I drop the car in for a service & MOT – cheers guys’

Capel Brownies – 2019

‘Lovely garage. Always happy and helpful. Have got me out of trouble and always willing to offer advice. Would highly recommend. ‘

Miss G – 2019

‘They always go above and beyond with their service. Their knowledge and willingness to help is great. Would definitely recommend and will be a returning customer.’

Ellie – 2019

‘Great customer service, always happy to help. Fairly priced and professional. Will be taking my car back here.’

Mrs R 2019

Have been a customer for several years – have purchased used cars and take various vehicles for regular service and MOT. Always received friendly, helpful and professional service from every member of the team.

Mr & Mrs T – 2019

‘Thank you for all the help and advice, also for that continued excellent friendly service we receive from you all.’

2019

‘Absolutely fantastic customer focused service!

Friendly, professional and knowledgable. Will defenitely recommend this place to all my friends.’

Mr R – 2019

‘Good garage. Fairly priced, happy to help and give advice’

Mr F – 2019

‘Just a short email to thank you and Sid for kindly resolving the issue with the rear windscreen so efficiently and amicably. It really has been a pleasure to deal with you all and I enjoyed my chat with Sid yesterday evening.

Also thank you for resolving the issue with the radio which now seems to work perfectly. Hope to see you when I next need another car.’

Tim – 2018

‘Thank you for great service sorting my car out.’

Mr N – 2018

‘Very good, friendly and professional staff!’

Mr M – 2018

‘Bought a second hand BMW from Sid and James and was a very pleasant and see less experience. Had a very long and thorough test drive no pressure, honest and very professional and customer friendly approach. Car was well checked and vetted. Highly recommend this dealer by someone who is very sceptical when buying second cars!’

Mr W – 2018

‘Cheaper than a main dealer and the staff know their stuff. You automatically receive helpful reminders when your car is due for an MOT or service.’

Geoff – 2018

‘Excellent, professional and personal attention as always.’

Jeremy – 2018

‘I have always found DSC to be efficient and reasonably priced, one of the best independent garages in the area.’

Mr W – 2018

‘I just wanted to say a big thank you for the Toyota Auris you sold me a few months ago.  After a few teething problems which you resolved quickly and efficiently, the car is now running very well and I am extremely happy with it.  I would not hesitate to recommend you to anyone and when I am next in the market for a car you will be my first port of call.  Thanks again.’

Mr W – 2018

‘Again thanks for your help, absolutely above and beyond and massively appreciated.’

Mr H – 2018

‘Thank you for your service over the last few years. If I ever move back to Dorking I’ll be sure to use you again.’

Samantha – 2018

‘Just a small token for rescuing a ‘damsel in distress’ on Saturday Morning’ ‘Thankyou very much again’

Mrs B – 2018

‘Thank you for your very helpful and excellent service.  We have dealt with a number of establishments over the last six weeks when trying to find a car and you were the only one who went out of your way to help. We will be buying another car in the next couple of years and will certainly come back to you when we are ready.’

David – 2017

‘With thanks for all your help and kindness this year – well beyond the call of duty!’

Mr P – 2017

‘Thankyou for your excellent service in fixing my window – much appreciated!’

Mrs W – 2017

‘You and your colleagues have all looked after it for a long time’

‘Simply gorgeous flowers, not only beautiful but yellow’

(We sold customer’s yelloe Mini Metro)

Mrs S – 2017

‘To all at the garage, thanks for looking after my car’

Mr & Mrs C – 2017

‘Thank you all for your work on our elderly Toyota Evensis and Mazda MX5’

Mr T – 2017

‘I just wanted to drop you a line to thank you for your friendliness and efficiency. My wife dropped off and picked up the car and said your service was refreshing.’

Mr M – 2017

Absolutely bowled over by the fantastic level of service with these lovely people.

Thank you so much for going the extra mile and getting me back on the road. You saved the day with your ‘can do’ attitude and your bright cheerful staff were a pleasure to chat to.

Very professional, very informative with everything they did. I would recommend these guys without hesitation.

Mr & Mrs T – 2017

‘We’d like to thank you for all the help provided to us and our family over the years’

Mrs B – 2016

‘I think it is a brilliant ‘service’ that you offer to your customers. I wish everyone a very Happy Christmas.’

Mr P – 2016

‘With all thanks for your excellent service in fixing my window – much appreciated!’

Mrs S – 2016

You are easily the best garage I’ve ever been to  – honest, fair and totally professional.

Sarah – 2016

I would recommend your garage to anyone – thank you so much for your excellent service and workmanship.

Rob – 2016

Just a quick email to say how pleased I am with the M3 after owning it for a year, just sailed through the MOT, really enjoying the car had some bits done to it to prolong its life- rear sub-frame mounts have been reinforced inspection 2 service and a carbon air box fitted, everyone who has worked on the car has commented what a good example it is so I’m really pleased, thanks again.

Mr B – 2016

Expert technicians, great prices, delivered on time and to budget. As a special treat my car had been cleaned inside and out when I picked it up. I will use Dorking Service Centre for all the family’s vehicles because of the trust and the care the whole company shows. Highly satisfied, service is a by word to them. Thanks

Mr B 2016

Great service and make you feel welcome every time I go there. Would certainly recommend

Mrs AB – 2016

Visited DSC for the first time today. Was totally impressed with the professionalism and first class service I received. A job well done but the guys really went that little bit extra and that’s why I will be returning when need be and recommending DSC to others. Good price for work too! Thank you.

Mr O & Mrs v – 2015

To all at DSC, In this day and age when it seems people are very quick to criticise and moan I will do the opposite and give a quick note of thanks to all who helped my wife with the repair of her Toyota Aygo after an unexpected breakdown. I was away at work out of the country and not home until yesterday evening but she told me what a brilliant service she received from yourselves. From the local AA man (who recommended your garage for repairs) who led her to DSC and the subsequent diagnosis and repair, all within 48hrs and at a price that was extremely reasonable. Keeping her up to date with first the diagnosis of the fault and then how long / when it would be repaired and available for collection was extremely helpful.

Keep up the excellent customer service!

We will definitely be using DSC now for future servicing / MOT’s and any repairs in the future.

Thanks once again.

Mr J – 2015

‘Very helpful very honest, I put a £500 deposit down without looking at the car so was a bit apprehensive what the car would actually be like when I turned up to inspect it, very pleased when I arrived at the garage after traveling from Cambridge – the car was just as described in fact ever better, would highly recommend DSC.’