Vehicle Diagnostics - Dorking Service Centre

At DSC we have invested greatly in Vehicle Computer Diagnostic equipmentat Dorking Service Centre. This means we can interrogate faults with you vehicle via its electronic control unit fault memory.

At Dorking Service Centre we can look after your vehicle diagnostic and repair needs.

About Vehicle Diagnostics at Dorking Service Centre

(Computer Aided Diagnostics)

Your vehicle has 100’s of sensors and they are all over the place. From the engine, to the road wheels. From temperature sensors, to traction control. These sensors are relaying information back to the ECU (Electronic Control Unit) 100’s of times a second. If one of these sensors is losing its accuracy, relaying anomalous readings, a reading the ECU isn’t used to, is outside of the set parameters, or is out of the ordinary, the ECU puts a light on your dashboard. This light may not mean that there is a running fault with your vehicle.You may not notice any difference with the drivability. But the light coming on does mean there is something wrong somewhere.

Our Vehicle Diagnostic Computers plug in to your vehicles ECU, through the On-Board Diagnostic (OBD) plug and detect the source of the fault.

Computer Diagnostics – The Bad News

 Unfortunately this does not mean that our computers simply point to the faulty component, we replace the component in question and problem solved. Wouldn’t that be nice! Once we have a reading from the computer diagnostics, it requires our experienced technicians to interpret the fault code and then advise as to the best course of action. On occasion, it can be a non-specific fault code retrieved from the computer diagnostics. Therefore the fault code only points to a system as opposed to a component. At this point we try our best to eliminate potentially faulty components. Starting with a combination of what is most likely, based on previous experience and known fixes, and also cheaper components. We don’t want to spend your money on expensive components that may not be necessary.

Mr S – 2020

'Love the clip, you are now a TV celeb!! I meant what I said, what a wonderful business you have,it has been a pleasure buying Selina’s Mini from you. We’ll see you in a year for its’ service Please say thank you once again to Emma and James'

Mr & Mrs M – 2020

'Just contacting you to say a big THANK YOU to you all at Dorking Service centre. We have always had excellent service from you all and this week particularly, under the present circumstances,  your service was impeccable. So please thank everybody involved.'

Mrs F – 2020

'Thank you very much for the flowers left in the Polo on Saturday. They were a lovely surprise and a very nice gesture indeed.'

Amy – 2019

‘Thank you so much for all your hard work making me such a happy customer! I love ‘my car’ and you’ve gone above and beyond to make purchasing her a lovely experience’

Mrs T – 2019

‘With thanks for all your help’

George – 2019

‘Thank you all for your work on our cars this year’

Mr & Mrs K – 2019

‘Grateful thanks to you for helping us Saturday Morning’

Mr & Mrs T – 2019

‘Thanks for all the help and advice and great service’

Mr & Mrs H – 2019

‘Thanks for taking care of our ‘our car’’

Mr & Mrs H 2019

‘Thank you for looking after us’