“Stuck in Dorking, 100 miles from home, aging lone female driver with a car which I didn’t know was safe to drive or not. I turned up, out of the blue, at 9am on a Monday morning and asked if someone was able to check my brakes for me. Within 15 minutes they’d taken a look, suggested my car was safe to be driven, but I should head very carefully and slowly back home. Pulled out my credit card, no charge. Fantastic service, comfortable chairs, pleasant waiting room, drinking water from the very finest crystal glass, thank you so much. I made it home. You guys are fantastic.”