At Dorking Service Centre we are very proud of our customer feedback, testimonials and industry leading customer retention. Here’s a sample of what our customers say!
‘Just a short email to thank you and Sid for kindly resolving the issue with the rear windscreen so efficiently and amicably. It really has been a pleasure to deal with you all and I enjoyed my chat with Sid yesterday evening.
Also thank you for resolving the issue with the radio which now seems to work perfectly.
Hope to see you when I next need another car.’ – Mr F 2019
‘Thank you all for your work on our cars during the year’ – Mr & Mrs C 2018
‘Thanks for great service!’ – Mr & Mrs H 2018
‘Thankyou for all your help throughout the year’ – Mr & Mrs T 2018
‘Thank you for great service sorting my car out.’ – Tim 2018
‘Very good, friendly and professional staff!’ – Mr N 2018
‘Bought a second hand BMW from Sid and James and was a very pleasant and see less experience. Had a very long and thorough test drive no pressure, honest and very professional and customer friendly approach. Car was well checked and vetted. Highly recommend this dealer by someone who is very sceptical when buying second cars!’ – Mr M 2018
‘Great team and owners.’ – Mr C 2018
‘Cheaper than a main dealer and the staff know their stuff. You automatically receive helpful reminders when your car is due for an MOT or service.’ – Mr W 2018
‘Excellent, professional and personal attention as always.’ – Geoff 2018
‘I have always found DSC to be efficient and reasonably priced, one of the best independent garages in the area.’ – Jeremy 2018
‘I just wanted to say a big thank you for the Toyota Auris you sold me a few months ago. After a few teething problems which you resolved quickly and efficiently, the car is now running very well and I am extremely happy with it. I would not hesitate to recommend you to anyone and when I am next in the market for a car you will be my first port of call. Thanks again.’ – Mr W 2018
‘Again thanks for your help, absolutely above and beyond and massively appreciated.’ – Mr W 2018
‘Thank you for your service over the last few years. If I ever move back to Dorking I’ll be sure to use you again.’ – Mr H 2018
‘Just a small token for rescuing a ‘damsel in distress’ on Saturday Morning’ ‘Thankyou very much again’ – Samantha 2018
‘Thank you for your very helpful and excellent service. We have dealt with a number of establishments over the last six weeks when trying to find a car and you were the only one who went out of your way to help.
We will be buying another car in the next couple of years and will certainly come back to you when we are ready.’ – Mrs B 2018
‘Thanks for all your help today’ – Heather 2018
‘With thanks for all your help and kindness this year – well beyond the call of duty!’ – David 2017
‘Thankyou for your excellent service in fixing my window – much appreciated!’ – Mr P 2017
‘Thanks for all your help & advice’ – Mr & Mrs T 2017
‘Thanks for great service’ – Mr & Mrs H 2017
‘You and your colleagues have all looked after it for a long time’
‘Simply gorgeous flowers, not only beautiful but yellow’
(We sold customer’s yellow Mini Metro) – Mrs W 2017
‘To all at the garage, thanks for looking after my car’ – Mrs S 2017
‘Thanks for looking after us’ – R & R 2017
‘Thank you all for your work on our elderly Toyota Evensis and Mazda MX5’ – Mr & Mrs C 2017
‘I just wanted to drop you a line to thank you for your friendliness and efficiency.
My wife dropped off and picked up the car and said your service was refreshing.’ – Mr T 2017
Thank you so much for going the extra mile and getting me back on the road. You saved the day with your ‘can do’ attitude and your bright cheerful staff were a pleasure to chat to.
I would recommend these guys without hesitation
‘We’d like to thank you for all the help provided to us and our family over the years’ – Mr & Mrs T 2017
‘I think it is a brilliant ‘service’ that you offer to your customers. I wish everyone a very Happy Christmas.’ – Mrs B 2016
‘With all thanks for your excellent service in fixing my window – much appreciated!’ – Mr P 2016
You are easily the best garage I’ve ever been to – honest, fair and totally professional. – Mrs S (2016)
I would recommend your garage to anyone – thank you so much for your excellent service and workmanship. – Sarah (2016)
Just a quick email to say how pleased I am with the M3 after owning it for a year, just sailed through the MOT, really enjoying the car had some bits done to it to prolong its life- rear sub-frame mounts have been reinforced inspection 2 service and a carbon air box fitted, everyone who has worked on the car has commented what a good example it is so I’m really pleased, thanks again. – Rob (2016)
Expert technicians, great prices, delivered on time and to budget. As a special treat my car had been cleaned inside and out when I picked it up. I will use Dorking Service Centre for all the family’s vehicles because of the trust and the care the whole company shows. Highly satisfied, service is a by word to them. Thanks – Mr B (2016)
Great service and make you feel welcome every time I go there. Would certainly recommend. – Mr B (2016)
Visited DSC for the first time today. Was totally impressed with the professionalism and first class service I received. A job well done but the guys really went that little bit extra and that’s why I will be returning when need be and recommending DSC to others. Good price for work too! Thank you. – Ms AB (2016)
‘Thank you for all you did to help me in 2016’ – Mrs M (2016)
To all at DSC, In this day and age when it seems people are very quick to criticise and moan I will do the opposite and give a quick note of thanks to all who helped my wife with the repair of her Toyota Aygo after an unexpected breakdown. I was away at work out of the country and not home until yesterday evening but she told me what a brilliant service she received from yourselves. From the local AA man (who recommended your garage for repairs) who led her to DSC and the subsequent diagnosis and repair, all within 48hrs and at a price that was extremely reasonable. Keeping her up to date with first the diagnosis of the fault and then how long / when it would be repaired and available for collection was extremely helpful.
Keep up the excellent customer service!
We will definitely be using DSC now for future servicing / MOT’s and any repairs in the future.
Thanks once again.
Mr O & Ms V (2016)
Very helpful very honest, I put a £500 deposit down without looking at the car so was a bit apprehensive what the car would actually be like when I turned up to inspect it, very pleased when I arrived at the garage after traveling from Cambridge- the car was just as described in fact ever better, would highly recommend DSC. – Mr J (2015)
Thanks for great service, professional knowledge and a friendly atmosphere – YOU ARE THE BEST! – Mr B 2015
To Everyone at Dorking Service Centre (not forgetting Sam) – Thank You for all you have done in 2014 & with best wishes for 2015
“Thank You for what you do” Ms P 2014
A big thanks to Mr S, the managing director of Dorking service centre – I left my car there earlier today for some repairs, when I got home in Leatherhead this evening I realised that I left my car key there along with my house keys. It was late (nearly 7pm) and I was so worried that I might end up having nowhere to go for the night. I called Dorking service centre, Mr Swaine answered the phone. He was extremely helpful and offered to bring the keys to me. I felt so relieved after speaking to Mr Swaine. He drove all the way from Dorking to Leatherhead after work to bring me the keys…
What exceptional customer service and kindness! – Mr G (2014)
“Thank you so much to all your wonderful team that look after my car so faithfully and go beyond good service” – Ms M, 2014
“Thank you so much for getting the car done so quickly…..very pleased” – Mr & Mrs P, 2014
“Congratulations to all the team at DSC! Thank you for looking after me and my car – I can’t believe it’s 10 years!” – Mrs L, 2014
“Special Thanks for Great Service” – Mr H, 2014
“Thank you for all your help and kindness throughout the year” – Mrs L, 2014
“Thank you for all your help keeping me on the road” – Ms M, 2014
“Many Many Thanks for the excellent service you have given me in 2014 ” – Mrs W, 2014
“To all at Dorking Service Centre, Thank You for all of your help in 2014” – Mrs W, 2014
“Thank you very much for all the work on my car” – Ms C, 2014
“Another Gold Star for DSC” – Ms M, 2013
“Thank you very much for such a wonderful service” – Mrs C, 2013
“Thank You for looking after me in 2013” – Mrs L, 2013
“Thank you for your excellent service” – Mrs P, 2013
“With many thanks for all you have done for me in 2013 and with best wishes for 2014” – Ms M, 2013
“With many thanks for getting my old car going so quickly” – Mrs S, 2013
“Many Thanks for all your help this year” – Mr H, 2013
“Thank You for your excellent service over the years” – Mr & Mrs B, 2013
“To Steve Ashley & Colleagues, Thank You for all you do” – Miss S, 2013
“Thank You for all your help in 2013” – Mrs W, 2013
“Just to say a big thank you for your stunning service and customer care. It has been such a pleasure to do business with you. Your award is richly deserved. Kind regards.” – Mr and Mrs S.
“With many thanks to you all for your high level of service over the past 3 years.” – Mr M.
“I would like to express my sincere thanks and appreciation for the exemplary service offered by your staff. They have gone out of their way to keep my car on the road and saved me money in the process, which is remarkable in this day and age. I very much appreciate this and hope that you will have a great Christmas and successful New Year.” – Mr H.
“Thank you for your excellent service.” – Mr & Mrs B.
“I wanted to thank you for the brilliant service that you provided me with whilst buying my new car. From the moment we first called you about the car we found you very easy to work with and we trusted you. You provided a lot of support during the process which made it very straight forward for me to get finance and pick up the car. You were both very patient and went out of your way to help. Thanks again.” – Ms M.
“Thanks for all you do for us over the years and for an excellent service.” – Mr H.
“I really feel the need to write to thank you and all of your colleagues for the considerable help and excellent service that you give us. I really do appreciate it and you can rest assured I always sing your praises.” – Mr E.
“Thank you for all your help and expertise and general all round kindness.” – Ms R.
“Just a quick note to thank everyone at Dorking Service Centre for the excellent service that I have always received from you over the last year or so. You have never failed to be responsive, professional and have always delivered quality service. I cannot thank you enough.” – Mr T.
“With many thanks for all your help during the year and with best wishes for 2013.” – Ms M.
“Many thanks for fixing my car so promptly on Friday. As usual, an excellent service.” – Ms W.
“A brief note to pass on my thanks for some superb service while I was buying the Mercedes from you last week. I have been a customer of the service centre for some 18 months now and have been impressed with the way your staff deal with customers and the service your workshop provides. It is first class.” – Mr D.
“With many thanks for all you have done for me in 2011 and with best wishes for success in 2012.” – Ms M.
“Thank you for excellent Service through the year.” – Mr R.